Outages & interruptions
A server or network failure can bring your entire business to a standstill within minutes.
Managed IT
Your IT managed from A to Z,
so you can stay focused on your business.
Monitoring, maintenance, cybersecurity and assistance: Connect-IX takes care of your information system day-to-day, with experts you can reach and a network infrastructure operated in-house.
- Responsive support
- 24/7 monitoring
- Dedicated contact
The problem
Managing your IT in-house takes up time and skills — and exposes you to risks.
Cyber risks
Ransomware, phishing, data leaks: threats now target businesses of every size.
Unpredictable costs
Emergency callouts, obsolete hardware, poorly tracked licences: the bill soon climbs.
Time & expertise
Managing IT in-house diverts your teams from their core business, with no guarantee of up-to-date expertise.
Our managed IT
An information system monitored, secured and maintained — with no nasty surprises.
Infrastructure & cloud
Servers, virtualisation, hosting and cloud: we design, run and scale a reliable, high-performance infrastructure.
Managed cybersecurity
Firewalls, antivirus/EDR, email filtering, access management and backups: defence in depth, monitored around the clock.
Support & assistance
Multichannel helpdesk (phone, ticket, remote takeover) and on-site intervention: your users are unblocked quickly.
Proactive monitoring
24/7 supervision of your equipment: we detect and handle incidents, often before you even notice them.
A complete scope
From your workstations to your connectivity, we take care of it all.
Workstations & users
Deployment, updates, fleet management and day-to-day support for your staff.
Servers & network
Administration of servers, the local network and connectivity, backed by our own in-house backbone.
Backup & DRP
Automated backups and a disaster recovery plan to get you back up fast, even after a major incident.
Email & cloud
Business email, collaborative workspaces and cloud applications, administered and secured.
Key figures
A concrete service commitment, day after day.
< 1 h
Response to critical incidents
24/7
Monitoring of your information system
99.9 %
Target availability of your services
100 %
Local support, close at hand
Your benefits
A single partner for your network AND your IT.
Dedicated contact
A point of contact who knows your environment and answers you directly, with no endless support journey.
Responsiveness
Clear turnaround commitments (SLAs) and a team that steps in fast, remotely and on site.
Integrated network expertise
As the operator of our own network (transit, DDoS, hosting), we master your connectivity end to end.
Transparency
Regular reporting, an inventory of your fleet and recommendations: you keep a clear view of your IT.
Take stock of your IT
A free audit of your information system to identify your risks and areas for optimisation — no commitment.
Our main partners